Frequently Asked Questions

• A copy of your reservation if you made one.

• A signed waiver. Participating minors must have a waiver signed by a parent or legal guardian. Complete these online, complete at home and print it out, or we have extra copies at the front desk.

• Snacks. Feel free to bring drinks or snacks for before or after the course.

• Closed-toe shoes and comfortable clothing. Tennis shoes are perfect. Wear comfortable clothes that will allow you to climb freely in a full body harness.

• We will provide gloves, but you are welcome to bring your own if you prefer.

• Hair ties for longer hair are required. Rubber bands will be provided if you forget to bring your own.

• Applying sunscreen advised, however some of the activity is shaded by our trees.

• A participating adult if you have kids age between 8 and 10. Our staff is here to ensure safety on the courses and cannot do that effectively for each individual person.

All SOAR Over Ventura zip line and ropes courses are built in compliance with all industry standards and State of California regulations. The courses and the trees are inspected annually by a third-party inspector and also inspected daily by our trained staff. We use a belay system that is impossible to detach from the safety line, unless you are with our staff on ground level. SOAR Over Ventura follows all standards provided by the Association for Challenge Course Technology (ACCT).

Again, we follow all of the rules, regulations and practices of all local, state and federal agencies. We also go "beyond the basics" to sanitize all harnesses, helmets and gloves between each use.

Our activity is self-guided. Everyone attends ‘Flight School’ to learn about the equipment, and then must complete a practice course before starting the activity.

The SOAR Over Ventura Ground School staff members are stationed on the ground and are present to ensure participants’ safety. If needed, they will go up onto the courses to provide assistance with obstacles or help should a participant wish to stop.

Flight Training takes about 20-30 minutes. The SOAR Over Ventura Adventure Course takes about 40 to 60 minutes. The Eagles Nest Zip Line course takes about 15 to 25 minutes.

The Adventure Couse is tree based, and will take you from 10 feet to 25 feet above the ground. The Eagles Nest Zipline Course is pole based, and you'll experience thrills up to 40 feet above the ground.

An adult can opt to remain on the ground if he/she does not want to participate. Children 8-10 years old MUST have one parent or guardian on the course with them for the duration of the activity.

Our system, for safety reasons, does not allow tandem riding.

Yes! But reservations must be made in advance to secure your date. Contact us at 805-933-3200 to make your group reservations.

ADVENTURE COURSE REQUIREMENTS

• WEIGHT: The minimum weight for a participant is 70 pounds. The maximum weight is 250 pounds. Each participants weight may be checked during check-in, and all weights will be kept confidential.

• AGE: The minimum age for a participant is 8 years of age.

• HEIGHT: The minimum height requirement is 4 feet, 6 inches.

• Closed toe shoes are required. Tennis shoes are best. No sandals or slip off shoes are permitted.

• Complete our online waiver for quicker check-in!

EAGLE'S NEST COURSE REQUIREMENTS

• WEIGHT: The minimum weight for a participant is 80 pounds. The maximum weight is 250 pounds. Each participants weight may be checked during check-in, and all weights will be kept confidential.

• AGE: The minimum age for a participant is 12 years of age.

• HEIGHT: The minimum height requirement is 4 feet, 8 inches.

• Closed toe shoes are required. Tennis shoes are best. No sandals or slip off shoes are permitted.

• Complete our online waiver for quicker check-in!

There is a $15 entrance fee for each person entering Ventura Ranch KOA Holiday campground if you are NOT a registered camper or a SOAR Over Ventura participant. Parking is free. There are many things to do at the Ventura Ranch KOA Campground, including the Resort Pool (seasonal), KOA World Labyrinth, 2,000 Sq. Ft. Jumping Pillow and access to the Santa Paula Stream.

If registered for Adventure Family Course or Eagles Nest, access to Seasonal Resort Pool, Labyrinth, Stream, and Jumping Pillow etc. is $10 per person.

We offer several discounts, including:

Groups: Groups of 18 or more are eligible for a discount. Contact us for more information.

KOA Camping Guests: A $10 camping discount for each SOAR Over Ventura guest.*

* Maximum 6 registered guests per stay.

We do allow secured cameras, cell phones and GoPros on the Course. If you have a GoPro, please bring the slide attachment for our provided helmet mount. Sorry, for safety reasons selfie sticks are not allow. We are not responsible for and cannot recover any items dropped by participants while on the course.

Guests should be prepared for moderate to strenuous activity, including climbing steps, walking and riding on moving objects, and navigating obstacles. These tours are not suitable for those who are pregnant, have back or neck issues/injuries, experience dizziness, seizures, or any other serious medical condition.

Reservations are required prior to your arrival. You can make your reservation online HERE, or contact us at 805-933-3200.

There is a 72-hour cancellation policy. A full refund will be granted to those cancellations received at least 72-hours prior to the scheduled reservation, less a $10 booking fee. Cancellations made less than 72-hours prior to your course time will be charged full price.

No-shows and late arrivals will also be charged full price. Check-in is 15 minutes prior to your course time slot.